Milan Sodoma – Shop

Terms and Conditions

The domain milansodoma.com and milansodoma.bigcartel.com is the sole property of Milan Sodoma, Identification number 76579085, with its registered seat at Pustimerske Prusy 62, Pustimer, 68321 (“Milan Sodoma”).

BY ACCESSING MILANSODOMA.BIGCARTEL.COM WEBSITE, YOU ACCEPT WITHOUT LIMITATION OR QUALIFICATION THESE TERMS AND CONDITIONS (the “Terms and Conditions”). MILAN SODOMA MAY REVISE THESE TERMS AND CONDITIONS AT ANY TIME, WHICH REVISIONS SHALL BIND YOU. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE EXIT THE MILANSODOMA.BIGCARTEL.COM WEBSITE NOW AND REFRAIN FROM FURTHER USE.

Art pieces
All art pieces displayes on this site are created by artist Milan Sodoma. All art pieces are signed originals by Milan Sodoma. 

Price
All prices include VAT for the European Union. and shipping included.

Please note that if you are ordering goods for delivery overseas you may be subject to import duties and taxes. Such taxes will be payable when the goods reach their destination. The liability for payment of such customs duties rests solely with the Buyer and Milan Sodoma has no control or liability for them.

Milan Sodoma retains the right to change prices at any time.

Payment
Currently all products are to be paid upfront.

We accept Paypal and all major credit cards. You are not required to have a PayPal account to make a payment. Paypal e-checks can take 3-5 business days to process.

When confirming your purchase you are entering into a binding agreement for your purchase. When confirming your purchase you also agree with subscribing to our e-mail database serving for future communication related with both informational and commercial purpose. 

If you wish to change or cancel your order you must contact me as soon as possible. If your order has not been shipped, I will cancel it for you. Shipping costs or other fees will not be returned.

Security
All of my orders are processed through Paypal, a 100% secure online payment system. Paypal encrypts your payment information using the SSL protocol with an encryption key lenght of 128 bits - the highest level of security for e-commerce. This system encrypts your credit card and personal details to ensure that they should not be read by anyone else when transmitted over the Internet.

Packaging
art pieces are then packed and sent rolled in sturdy mailing tubes.

Shipping
Shipment cannot be made until the payment has cleared.

All art pieces are shipped from the Czech Republic with the Czech Post Office. I ship internationally.

To track & trace your package just enter the provided tracking number here: http://www.postaonline.cz/en/trackandtrace

Please ensure that you use the correct address during checkout, as I will ship to this address and may not receive address change requests made after purchasing. 

Please ensure that you have a safe location for your print to be delivered to. I have no control over and not responsible for stolen or damaged packages that result from being shipped to an insecure location. If a package sits outside for a long period of time or in an unsafe location, it could potentially be stolen, broken, or opened. 

Estimated delivery times
Europe: Allow up to 2 weeks since the payment has cleared.

Rest of the World: Allow up to 3 weeks since the payment has cleared.

Please note that delivery estimates are not guaranteed. Shipping time may vary depending on location and customs clearance. You will be notified by email once your goods have been dispatched.

If you have any problem with your artwork, please send me a message before leaving feedback so that I can work to resolve it. If there is a problem with shipping or delivery, please contact me so that I can find an amicable solution and get your order and delivery absolutely perfect!

Refunds and Exchanges
In the rare instance that your order arrives damaged, the liability rests completely on delivering service. I do everything I can to ensure that the poster is properly packed, contains all the ordered good, is sealed and carefully handed over to Czech Post Office prior to dispatch. Since handing it over to Czech Post Office I can't anymore affect the condition in which the package arrives. In case of damaged, broken or clearly visible already opened package proceed according to your delivering post office's instructions.

All shipping costs incurred due to non-acceptance are the responsibility of the buyer. Items returned will be refunded only after they arrive back to my studio safely and in the same condition they were sent, less all shipping charges.

Orders that are returned to us due to an incorrect address will not be reshipped until I hear back from you. In this case, the buyer is responsible for paying the second postage cost.

Returns
If for any reason you are not satisfied with your purchase, you may return the merchandise within 14 days for an exchange or refund in the form of original payment (except credit card payments). The item returned must be in its original product packaging in salable condition and mailed in an appropriate size shipping box.

Please contact me before returning any items. 

I reserve the right to refuse any returns which do not comply with the above listed criteria.

Please quote your order number on all correspondence.

Please send return shipments to the following address:

Milan Sodoma
Pragovka Art District, Kolbenova 34a,
Vysočany 190 00

Privacy policy
It is our policy to respect your privacy regarding any information I may collect while operating both my website and e-shop.

Your personal information will be kept confidential, and never released to a third party.

Intellectual Property
My website www.milansodoma.com may contain my service marks or trademarks as well as those of my affiliates or other companies, in the form of words, graphics, and logos. Your use of my website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. My website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of my website is strictly prohibited. Your use of my website does not grant you ownership rights of any kind in my website.

I am 100% committed to customer satisfaction. If you are not satisfied with your purchase for any reason, please do not hesitate to contact us and I will do everything I can to remedy any problems! The best way to contact us is through our e-mail shop@milansodoma.com.


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